The Litter-Robot 4 comes with a notification system to alert you when the waste drawer is nearly full, and in the meantime controls unpleasant odors. It's an ideal option for multiple cats and suitable for felines of all sizes (5 lbs and up). If Customer signs for and keeps the package, Customer should note the damage when signing for it so that a claim may be filed with the carrier.This self cleaning litter box sifts and deposits your kitty's waste into a drawer after every use. If a package arrives damaged, it is best for Customer to refuse the package.PetSafe® Brand will not be held responsible for Customer ordering the wrong product(s), and all refusals will be credited minus the freight charges.All credits will be made back to the original payment method.A new tracking number will be sent to Customer on the replacement item when it ships. All replacement items will be shipped after PetSafe has received and processed Customer’s defective return.Special order items are not returnable.All returns must be in original factory packaging with all original packing materials.A return address is required to send out a replacement product.Contact Us and our Customer Care team will help you with your purchase. We regret we are unable to ship advance replacements. PetSafe® Brand reserves the right to refund the purchase price of the product along with the original freight cost.
#Simply clean automatic litter box full
If you have a faulty product and it is still within its warranty period, we offer the choice of a suitable replacement if one is available or a full product refund including VAT. However, on rare occasions, products may be found to be faulty or defective. PetSafe® Brand is committed to providing our customers with the highest quality products and service. Contact Us and our Customer Care team will help you return your purchase. You'll be responsible for charges or costs associated with returning the product back to PetSafe® Brand. You will be refunded the price of the product including VAT, provided that the item is received back to our warehouse intact and in a resalable condition. We accept ‘No Quibble Returns’ within 30 calendar days of receipt of your order. For purchases made through other online or store retailers, please contact the retailer directly for their specific return policy. This policy applies to products purchased directly from. More information can be found at GOV.uk 'Tax and Customs'. If you have any questions, please contact our Customer Care team. Orders are subject to the typical customs and VAT rates. Import duty and taxes may apply when ordering from our website for delivery to the Channel Islands. I'm shipping to the Channel Islands, how are import duties and tax applied? You’ll also see the “Secured by Thawte” icon at the payment step, which means our site has passed the daily Thawte security scan. You’ll see “https” in the checkout page URL, which means your information is secure. Yes, checkout is 100% secure and your personal information is safe. If for any reason you are not completely satisfied with your purchase, you can return it within 30 days of receipt of your order for a product price refund. Note that your bill will say "Luzern-PetSafe."
Please notify PetSafe® Brand via phone or in writing of shortages or damage within 24 hours of receiving your shipment. Add 1-3 business days to your shipping estimate for total estimated delivery time. After your order has been confirmed, processed and shipped, you’ll receive an email with your delivery information and tracking number.Īll online orders are processed the following business day. We want to ensure you get the right product at the right time for the right price.
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